GENESIS ADVISERS CLIENT COORDINATOR

Genesis Advisers, a Newton, Massachusetts-based leadership development consulting company, has an exciting opportunity for a Client Program Coordinator. Founded by internationally acclaimed leadership expert Dr. Michael Watkins, author of the best-seller “The First 90 Days,” Genesis Advisers develops and delivers leadership development programs, and is the premier provider of programs and consulting on leadership transitions. Our clients are large, global multi-nationals and other Fortune 500 companies as well as governmental and non-profit organizations.

We are looking to hire an individual who is extremely organized and who thrives on detail, yet is comfortable working in a dynamic, ‘start-up’ environment. You must have a record of managing client projects from conception through flawless completion. This client-facing position is the central role within our client engagement process, and requires a highly professional, intelligent, proactive person who enjoys excelling and a sense of completion.

This position represents a unique opportunity for the right person to become a key member of a premier global leadership development company during a growth phase. There are multiple avenues of advancement for the right person.

Responsibilities:

  • Provide overall client project support
  • Work with project and sales teams as needed to support client communications
  • Schedule client calls, projects, and project meetings
  • Produce presentations for sales proposals and client projects
  • Create Statements of Work (SOW’s) and Master Services Agreements (MSA’s)
  • Maintain master calendar for all client projects
  • Maintain and update database activity in Salesforce.com and for Independent Contractors
  • Support the creation of client material, as well as version control.
  • Update and maintain program materials
  • Develop communications for project logistics and participants
  • Oversee project-related travel arrangements for employees and contractors
  • Develop spreadsheets as necessary for tracking project status
  • Create on-line client surveys and participant evaluations

Experience should include a minimum of 3 to 5 years of providing overall client project support. You should be proficient in database maintenance, including Outlook and Salesforce.com. Software proficiency should include Excel, Word, and PowerPoint. Web-based systems should include web-conferencing, project management, and survey development/deployment. In addition, you must have excellent written and spoken English, with the confidence to be the final proof reader on mission-critical documents and proposals.

Prefer candidates with industry experience in organizational development and consulting, with knowledge of leadership development and Human Resources. Genesis Advisers offers a competitive salary and benefits package. Please visit us at www.genesisadvisers.com , and tell us in your cover letter why you are the right candidate for this position. Please e-mail your resume and cover letter with salary requirements to HR@genesisadvisers.com . No phone calls please. We are located in the Wells Avenue Office Park in Newton which is easily accessible from Route 95/128.